Refund policy

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 If you have any questions about our policy, email us at info@tryrevura.com and we'll respond within 24 hours.

30 Day
30-Day Money-Back Guarantee

We stand behind the Revura™ Lymphatic Brush completely. If you're not satisfied for any reason within 30 days of receiving your order, we'll refund you in full.

Full refund No return needed No questions asked 30 days from delivery

How to Request a Refund

Email us at info@tryrevura.com within 30 days of receiving your order. Include your order number and a brief description of the issue. Our support team will respond within 24 hours.

Return Eligibility

  • Requests must be made within 30 days of the delivery date.
  • No return is required — simply email us and we will process your refund.
  • If you choose to return the item, it should be in the same condition as received, with all accessories and packaging included.
  • Items showing misuse or accidental damage not caused by our error may be reviewed on a case-by-case basis.

Return Shipping

Because we do not require a return, there are no return shipping costs in most cases. If a return is requested, we will provide full instructions by email and confirm any applicable costs before asking you to ship anything.

Inspection & Refunds

For no-return refund requests, we will process your refund within 3–5 business days of approval. Refunds are issued to your original payment method. Processing times may vary depending on your bank or payment provider — typically 3–10 business days.

Original shipping fees are non-refundable unless the return is due to a defective or incorrect item sent by us.

Exchanges

If you would like to exchange your item, contact us at info@tryrevura.com. In most cases, the fastest way to receive a replacement is to place a new order. We will work with you to find the best solution.

Damaged or Incorrect Items

Please inspect your order upon arrival. If your item is defective, damaged in transit, or you received the wrong product, contact us immediately at info@tryrevura.com. Include a photo if possible. We will resolve it quickly — replacement or full refund, your choice.

Late or Missing Refunds

If you have not received your refund after the expected timeframe, first check with your bank or credit card provider. If it still has not appeared, contact us at info@tryrevura.com and we will investigate immediately.

Contact Information
Response Time
Within 24 hours
Mon–Fri
Guarantee
30-day full refund
No return needed
Business Address
30 N Gould St Ste R
Sheridan, Wyoming 82801
United States